How to set up bank feed for HSBC Bank

If you are using HSBC for your business transactions, you can set up bank feed to get your transactions imported into Xero automatically.

However, please bear in mind that there is a service charge (US$ 4 per month per bank account) to set this up.

Step 1 - Check if your HSBC bank account is eligible

The 3 eligible account types:

  1. Everyday (day-to-day transactions) accounts
  2. Savings accounts
  3. Foreign currency accounts

If your bank account is one of the above, you can go to next step.

Step 2 - Add your HSBC bank account in Xero

If you have already added your HSBC bank account in Xero, you can skip to step 3. If not, please follow the steps below.

  1. On the top bar, go to Accounting menu and select Bank accounts
  1. Click Add Bank Account
  1. Search for 'HSBC Business Bank', and select HSBC Business Bank (Singapore) - Direct Feed
  1. Fill in your prefer account name, bank account type, bank account number and currency. Then, click Continue
  1. Your HSBC bank account will appear in the dashboard

Step 3 Apply for your feed

In order to activate your feed, you need to fill in 2 forms:

  1. HSBC E-Channels Letter of Authority
  2. CDA - Account Holder

Then, send the original copy of completed form to Xero Singapore per address below:

Xero (Singapore) PTE LTD

ATTN: HSBC Bank Feeds

18 Cross Street,

#15-02/03, China Square Central

Singapore 048423

Your feed will start within 10 working days after Xero Singapore receive your application form. Once completed, bank transactions from HSBC Singapore will appear in Xero every Tuesday to Sunday.

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